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Updates on the Novel Coronavirus COVID-19


A Message from the CEO

Dear Residents, Family Members and Staff:


As you know the governments released its road map for reopening, a three-step plan to safely and cautiously reopen the province and gradually lift public health measures. Along with this the Ministry of Long Term Care has revised Essential and General Visitor guidelines and Absences based on vaccination status effective June 9, 2021.

Designated Essential visitors are encouraged to continue to visit indoors one (1) at a time and/or outdoors two (2) at a time. If you have not already done so, please submit your Covid-19 Vaccine Verification Form. Essential Caregivers that are fully immunized are permitted to support Residents in the dining rooms and to join scheduled activities. Essential Caregivers who are partially immunized or unimmunized are not permitted to enter the dining room during meal times or join activities.

Close contact between Residents and any visitors, including General Visitors, is only permitted when both the Resident and visitor is fully immunized. The Directive defines fully immunized as 14 days following the completion of the prescribed dosage of a Health Canada approved Covid-19 Vaccine. Visitors must show proof at the screening desk. For people who are vaccinated in Ontario the only acceptable proof is the receipt provided by the Ministry of Health.

Some reminders for General Visitors:
• Maximum of two general visitors at a time per resident is permitted outside in addition to essential caregiver(s).
• Outdoor General visitors do not need to undergo a rapid antigen test.
• General visitors need to maintain physical distancing and wear masks and every effort should be made to ensure different groups of visitors are also physically distanced. Therefore, all General Visits will need to be booked in advance by contacting

There may be some Residents who due to medical reasons as determined by the Medical Director/NP are unable to have an outdoor visit. These Residents will be allowed (1) indoor general visit for compassionate reasons by exception and the Visitor will require screening as well as rapid Antigen testing. One (1) Essential Visitors may accompany this visit.

Resident will be permitted Medical, Social and Temporary absences. Effective June 9th, Short Term – Social Absences are now permitted for fully immunized Residents only. Temporary Absences (overnight) are now also permitted for fully immunized Residents. Prior approval for temporary absences from the home is required. You are asked to complete the Absence Form. Forms are available on our website at and also at the screening table.

As per Directive # 3, residents who leave the home for an overnight absence are required to have a laboratory-based PCR COVID – 19 test upon return and remain in isolation on Droplet and Contact precautions while their test result is pending.

It continues to be important that Residents and visitors adhere to Public Health measures, including good hand hygiene and appropriate masking. The health and safety of our Residents, and the team members who serve them, is our highest priority.


Virtual Visits remain the safest option and can be booked by appointment at


Essential Visitors / Caregivers are designated and approved by contacting


Essential Caregivers we remind you of the requirement to abide by all Public Health requirements, and review PPE and IPAC measures along with the essential visitor & caregiver guidelines listed below.


Quick Reminders for Essential Visitors:

  • One (1) essential visitor may visit at a time indoors. Two (2) outdoors.
  • Rapid antigen testing will be done at the home on the day of your visit. You will be directed to the swabbing area when you arrive at the home and you must wait for 15 minutes while we process the test results. Once the result is read and you are negative, you will be directed to the home area to visit with your loved one. If the test is positive, you will be directed to leave the home and go to an assessment center for a PCR swab.
  • When a Rapid Antigen Test is required please note that the visiting times and availability to be tested is 9:30 am to 1:00pm and from 3:00pm to 6:00pm.
  • If a home area is in outbreak, or the Resident is self-isolating or symptomatic, the local public health unit will give directions regarding any essential visits.

General Visitors that are not essential caregivers will be able to book outdoor visits by appointment only, by contacting Essential visitors wishing to coordinate a visit with general visitors must also book an appointment for the general visitor.


Garry C. Hopkins, CEO


Important Links: 

Government of Ontario Website


Please review the following before your next visit:


Vaccines for Designated Caregivers: 

COVID-19 Update to Caregivers
COVID-19 Vaccine Information Sheet
Getting Ready for your COVID-19 Vaccine
COVID-19 Vaccine Screening and Consent Form 



Please contact to arrange your visit.  

Your 3 Options for Visiting at the HOME are as follows:
Option 1 – Safe Virtual Visits – No Risk
Option 2 – Safe Partitioned Patio Visits – Low Risk to Resident – Please read our guidelines. - No COVID test required.
Option 3 – Outdoor Visiting - Heightened Risk (Maximum 2 visitors at one time - No COVID test required) 

SUSPENDED - Option 4 - Indoor Visit - High Risk (Must have a current negative COVID-19 Test)




Update to Families and Staff - May 21st 2021


Essential Visitor and Caregiver Guidelines at the Odd Fellow & Rebekah Home 


Retrieving Your COVID-19 Test Results


COVID-19 Vaccine Verification and Healthcare Setting Work Authorization 


Visiting Summary at the Odd Fellow & Rebekah Home


Visiting Guidelines for the Odd Fellow & Rebekah Home


Short Stay & Temporary Absence Guidelines 


Absence Authorization & Request FORM 

(Please note that request forms are reviewed, processed, and approved Monday to Friday,

9 am to 5pm) 


Essential Visitor & Caregiver Designation FORM

(Please note that designation forms are reviewed, processed, and approved Monday to Friday,

9 am to 5pm) 


Long Term Care Visitors Brochure


Ontario Health Poster 


Ontario Ministry of Long-Term Care FAQ's Absences 



Please contact to arrange your visit. 

Your 3 options for visiting Heritage Place are as follows: 

Option 1 – Safe Virtual Visits – No Risk
Option 2 – Outdoor Patio Visits – Moderate Risk
Option 3 – Indoor Visiting (two visitors only) – Heightened Risk


Visiting Guidelines for Heritage Place


Heritage Place Visitors Brochure




We are offering virtual visits and encouraging email communications with your loved ones.
For e-mail communication send an e-mail to: and our support staff will print and deliver your message to your loved one.

Facetime and Skype can be arranged by contacting


Please note that there are dedicated days and times. Send us an email to book an appointment for a 10-15 minute virtual visit. 
We look forward to connecting you with your loved one. 


Having difficulties getting set up on a virtual visiting app? Visit the link below for some help: 



Please note that we are sharing important updates with our Resident and Family Council. For the most up to date COVID-19 Resident & Family Communications please visit the following links: