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Updates on the Novel Coronavirus COVID-19

 

A Message from the CEO

 

Update to Families - May 5, 2020

 

The Odd Fellow and Rebekah Home is please to inform you that the outbreak of COVID – 19 has been declared over. All of your loved ones were found to be negative from the universal swabbing as well as our staff.


We are really encouraged by these results, however, we must continue to do all that we are doing and not let our guards down. The IOOF commits to being vigilant in this fight against COVID – 19. The reality is the pandemic continues to be a significant threat for at-risk residents and staff in long-term care facilities. This means we will continue our efforts to adhere to all measures and directives that are issued by public health. The continued safety and wellbeing of your loved ones is our commitment as we monitor our residents for any change in their health status daily.
 
We want to assure you that the care and wellbeing of your residents remain our top priority. We are taking every possible action to protect the safety and health of our residents and to provide the quality care that our residents deserve and you expect.
We also would like to acknowledge the commitment of our entire staff during these days. In the fight against COVID -19, those who care for your loved ones are the true heroes. When the rest of the world followed instructions to turn inwards and close their doors, our staff stood strong. They leave their homes and their families each and every day, bravely and proudly caring for our residents. They are working tirelessly with unparalleled commitment to your loved ones, and each other. They truly embody the IOOF Seniors Home mission statement, Caring is our Reason for Being.


We thank you for your understanding during this difficult time and encourage you to reach out to us if you have questions or concerns.
Garry C. Hopkins
CEO

 
 

Important Links: 

Government of Ontario Website

 
 

VISITORS:

 

We are not allowing non-essential visits at this time. The Ministry of Health and Long-Term Care has implemented these requirements because of the vulnerability of residents in Long-Term Care. We understand that connecting with your loved ones is incredibly important, however we ask for your understanding and dedication to the health and safety of all of our residents in this critical time. 

 

VIRTUAL VISITS: 

 

We are offering virtual visits and encouraging email communications with your loved ones.
For e-mail communication send an e-mail to: inquiries@ioof.com and our support staff will print and deliver your message to your loved one.


Facetime and Skype can be arranged by contacting recreation@ioof.com

  

 Please note that there are dedicated days and times. Send us an email to book an appointment for a 10-15 minute virtual visit. 
We look forward to connecting you with your loved one. 

 

Having difficulties getting set up on a virtual visiting app? Visit the link below for some help: 

https://fco.ngo/covid-19/virtual-visits-toolkit 

 

RESIDENT & FAMILY COUNCIL:

Please note that we are sharing important updates with our Resident and Family Council. For the most up to date COVID-19 Resident & Family Communications please visit the following link: http://www.ontarc.com